Reviews - Page 7 - Best Auto Repair Experience

Craig Shackelford

12/30/2019

Thank you so much for service

You are welcome Craig! Thank you for trusting us with your automotive needs and for the great feedback!

- Best Auto Repair Experience

Craig Shackelford

12/29/2019

Had a battery issue with my ram diesel. Great service and friendly staff

Thank you Craig for the positive feedback and for the great review. We appreciate you trusting us with your Ram diesel and will be here for when you need us.

- Best Auto Repair Experience

Victor & Glenda Garland

12/22/2019

The best, Chris and Danny always have our backs and make you feel like family .

Thank you Victor & Glenda! You are like family and we strive to maintain that great customer service. We appreciate your continued support and for trusting us with your Chevrolet Silverado and S10. We will be here for when you need us!

- Best Auto Repair Experience

Blake Stork

12/22/2019

Great shop and great people, Danny was very helpful and the prices where great, the rest of the crew was very friendly and fast at repairs also they take pictures of everything to let you know what is going on with you vehicle and gives you a report so you can keep, they will be the only shop our family uses.

Blake, thank you for the positive feedback! We appreciate your support and for sharing your experience about our Digital Vehicle Inspections with your Toyota Corolla. We are here for when you need us!

- Best Auto Repair Experience

Andy Knight

12/20/2019

Awesome people and quality work. You can't beat the customer service.

Thank you Andy! We appreciate the positive feedback and for trusting us with your automotive needs. We are here for when you need us!

- Best Auto Repair Experience

Tina Sawyer

12/17/2019

Wonderful service! Very honest and friendly. I am recommending them to all my friends!!

Thank you Tina! We appreciate the great feedback and for trusting us with your autos. We are here for when you need us. Every referral helps us make a bigger impact in the way auto repair should be and it is truly appreciated.

- Best Auto Repair Experience

Melissa Steedley

12/6/2019

Awesome as always. Refuse to go anywhere else!! Fair price, trusted work and staff, dependable.....honestly, there isn't an ill word to describe the facility, the work and the staff.

Thank you Melissa for the great review and for trusting us with you vehicles. We can always be better :) We are here for when you need us!

- Best Auto Repair Experience

Linda Fleetwood

12/2/2019

The staff is friendly and knowledgeable. I feel confident driving our family around in a vehicle that has been serviced/repaired by this company.

Thank you so much Linda for the positive feedback! We appreciate your confidence in our services and we will be here for when you need us!

- Best Auto Repair Experience

Ella Hauer

11/28/2019

Recently I posted a negative comment about work that I had done at Best Auto. The owner reached out to me to discuss what happened and wanted to hear the details of the issues that had arisen after leaving his shop. Not only did he take the time to listen but he went above and beyond to make the situation right. I can honestly say that what he did was something that few mechanics would have done. I am grateful for all of the assistance that I received and cant not speak highly enough for Best Auto going the extra mile.

Thank you for your revision and the positive feedback. We strive to maintain great customer service and a high level of automotive integrity. So sorry you had an issue with our services and thank you for giving us the opportunity to make things right. Please let us know if we can help you in the future. -Chris

- Best Auto Repair Experience

Derek Holder

11/27/2019

0.5

These are not good people they did a bad job and over charged for service and not friendly at all i still having trouble with my suburban after 9,000 dallors of work

Derek, we are sorry you feel we could not meet your expectations and we do not agree with a half star review for services rendered. We provided exceptional service when replacing the engine on the Suburban. The repairs performed was a fair price and based on dealer MSRP list price on the parts and manufacturer labor listed times for labor charges. The repair was authorized and performed based on those standards. The most recent concerns with the Suburban having some oil leaks, we went above and beyond to get those concerns covered under the warranty. This did not cost anything additional to get repaired and we performed those repairs under a reasonable time. We respectfully request a review reconsideration. Best Auto Repair Experience regards, Chris.

- Best Auto Repair Experience

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