**UPDATE** I may have started off on the wrong foot with these guys here, BUT I must say, the owner, Chris, himself reached out to me and wanted the opportunity to make things right on the repairs on my truck, so I gave him that chance, after all, they say 3rd times a charm, right?! So, not only did Chris do the repairs himself, he has also called back a few weeks later to make sure that everything is still working correctly. I do believe that says alot about character, and shows he, and his staff actually care. So, I will be giving these guys another chance for future repairs, or oil changes on my vehicles. Especially since I know that at least if they make a mistake, as we all do from time to time, they will do their best to correct it!! Thanks Chris!! WORST Auto Repair Experience!!! I have a 4x4 Chevy Siverado on 35's, I went in to have an oil change, and my front driver tire patched, it took them well over 2 hours to do that! Which they said they were going to do a complete vehicle inspection. Which is fine. So after leaving there with my truck, and being gone for about an hour the weights they placed on my wheel came off, now making my truck feel as though I am driving around with 1 square tire of I go over 50mph!! Called them back on mon about fixing it, complete disregard for the way they so called "fixed" my tire. Wanted me to DROP my truck off and leave it with them to fix, umm NO!! It's the only way I have to go! Therefore, took it back in the following wknd, took them another 2 hrs JUST TO BALANCE THE TIRE!! There again, left with the truck, shop is again closed, and again after driving the truck for about 30 minutes it's right back to beating you to death bc again, where they half a** balanced the tire and stacked weights on top of weights, and ect....they have came OFF!!! THEY HAVE BEEN NOTHING BUT RUDE ABOUT FIXING THE PROBLEM!! I would NOT recommend this place to anyone, and I myself will NEVER be going there again, as I said WORST AUTO REPAIR EXPERIENCE EVER!!!!!
Kathy please reach out to us regarding your visit. We are so sorry that this matter has happened. We would like the opportunity to make it right. Please give us a call at 770-334-3169 or call the owner Chris on his direct line at 678-436-5926. Our goal is always to provide the highest quality of service and the best customer care around. We will get your tire fixed ASAP. Thank you for letting us know, and again, so sorry that this has happened.
- Best Auto Repair Experience