I went in to get my car checked out because it sounded like a air exhaust leak coming in or something near the transmission making a grinding noise. So they change out my cv axle and radiator. Went back and paid 297$ just to leave the parking lot and it continue to make the same noise. So I take it back and tell me that they’re sorry and check it for free so the next day they guarantee me it’s the transmission and quote me 5500$. So I was told to take it to Nissan by another transmission shop where they would only charge me 4700$ for a new one and install. But TURNS OUT IT WAS A BOOT LOOSE ON MY RACK AND PINION. Because air was getting in caused the grinding noise. So grand total from Nissan 210$ with a new battery!!!! I was so frustrated with this.
Giovanni, we completely understand your frustration with us and wholeheartedly apologize about the miscommunication in misdiagnosing your vehicle. We are very confident in our diagnostic abilities, however we do make mistakes from time to time. When we do make mistakes though, we strive to do the right thing. I know you and Danny have work things out with the repair costs and we hope that you give us the opportunity in the future to serve your automotive needs better!
- Best Auto Repair Experience