Cartersville Auto Repair

Danny, the manager and Pamela the customer service rep are awesome! As a woman I've been taken advantage of by mechanics in the past but I feel really comfortable taking my car to this shop. They are reasonably priced and they do a great job! Both of them are extremely good at customer service, in fact, I trust this place completely and will never take my car anywhere else! I also left this review with the BBB. I will recommend Best Auto to everyone I know!!

Danny, the manager and Pamela the customer service rep are awesome! As a woman I've been taken advantage of by mechanics in the past but I feel really comfortable taking my car to this shop. They are reasonably priced and they do a great job! Both of them are extremely good at customer service, in fact, I trust this place completely and will never take my car anywhere else!

Danny, the manager and Pamela the customer service rep are awesome! As a woman I've been taken advantage of by mechanics in the past but I feel really comfortable taking my car to this shop. They are reasonably priced and they do a great job! Both of them are extremely good at customer service, in fact, I trust this place completely and will never take my car anywhere else!

Great team. They spent a few days tracking down the problem with my convertible, the top is up, but in order to complete repair, the mechanic decided to save me time and money and not start replacing micro switches until he could find the defective ones. The price was reasonable. I would recommend Best Auto Repair service on European cars.

Love that they do a complete diagnostic on the vehicle and text it to you. Great to see what needs work and what’s ok.

Excellent service, very professional customer service.

I was very happy with the overall experience. This was my first time using Best Auto and I will be back. Pam at the front desk is super friendly which is really rare these days! My car was done in a timely manner. I appreciate great customer service!

I did like the fact I could make an appointment for the service on my GMC. But I did not like the fact that it took the entire day to repair the brakes. I realize, getting the parts might have caused this delay, but as I pointed out, I thought making the early appointment and dropping my truck by the evening before would have not caused this "all day" repair. But my truck is running great and I could definitely feel the difference when I drove it yesterday. We are new to Cartersville and had been looking for a good and honest repair shop for my truck and my wife's vehicle.

They lived up to their name. Not only did they take GREAT care of my truck, they also took great care of me when I broke down on the interstate. The mechanics all dealt straight with me and the lovely lady at the front desk made me feel right at home. The facilities were nice, clean and the waiting area was nicer than some hotel lobbies. The rates for my repairs were very reasonable and completed in an urgent fashion. They even made sure I got to a hotel and was safe for the night. I would give them 10 stars if I could.