The name says it all- truly the best car repair shop I've ever encountered!! My car broke down on the highway (on my way from Atlanta to Chicago) and I dropped it off at this shop on a whim. The employees were beyond friendly and understanding, and made sure all boxes were checked before providing a diagnosis. The lead mechanic walked me through the entire process and was transparent with everything. My car ended up not needing a repair (just a faulty sensor) but out of either pity or true human compassion, they didn't charge me for the diagnostic check which completely brightened our day. Honest, trustworthy, and located across the street from a candle company so you'll be treated to sweet smells while waiting for your repair. Bathroom/waiting room are very clean and well-maintained. There really are still some fantastic auto shops out there, and this here is the best!!
Hi Madison! Thank you so much for sharing your experience with Best Auto Repair Experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Thank you for trusting us. The team will be thrilled to hear your feedback! Until next time, safe travels!
- Best Auto Repair Experience