Cartersville Auto Repair

301 reviews
(770) 334-3169
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5

Awesome as always. Refuse to go anywhere else!! Fair price, trusted work and staff, dependable.....honestly, there isn't an ill word to describe the facility, the work and the staff.

Thank you Melissa for the great review and for trusting us with you vehicles. We can always be better :) We are here for when you need us!

- Best Auto Repair Experience
5

The staff is friendly and knowledgeable. I feel confident driving our family around in a vehicle that has been serviced/repaired by this company.

Thank you so much Linda for the positive feedback! We appreciate your confidence in our services and we will be here for when you need us!

- Best Auto Repair Experience
4

Recently I posted a negative comment about work that I had done at Best Auto. The owner reached out to me to discuss what happened and wanted to hear the details of the issues that had arisen after leaving his shop. Not only did he take the time to listen but he went above and beyond to make the situation right. I can honestly say that what he did was something that few mechanics would have done. I am grateful for all of the assistance that I received and cant not speak highly enough for Best Auto going the extra mile.

Thank you for your revision and the positive feedback. We strive to maintain great customer service and a high level of automotive integrity. So sorry you had an issue with our services and thank you for giving us the opportunity to make things right. Please let us know if we can help you in the future. -Chris

- Best Auto Repair Experience
0.5

These are not good people they did a bad job and over charged for service and not friendly at all i still having trouble with my suburban after 9,000 dallors of work

Derek, we are sorry you feel we could not meet your expectations and we do not agree with a half star review for services rendered. We provided exceptional service when replacing the engine on the Suburban. The repairs performed was a fair price and based on dealer MSRP list price on the parts and manufacturer labor listed times for labor charges. The repair was authorized and performed based on those standards. The most recent concerns with the Suburban having some oil leaks, we went above and beyond to get those concerns covered under the warranty. This did not cost anything additional to get repaired and we performed those repairs under a reasonable time. We respectfully request a review reconsideration. Best Auto Repair Experience regards, Chris.

- Best Auto Repair Experience
5

The best guys in the business, I will never go anywhere else. These guys will thoroughly take care of you and treat you with the MOST respect. Being a single mother you always have people try to take advantage of you, these guys don't.

Thank you for the five-star rating. We truly appreciate it. Please let us know if you need anything Chandler!

- Best Auto Repair Experience
5

These guys do excellent work. The only shop I trust for my business and personal vehicles.

Thank you Josh! We appreciate you support and we will be here for when you need us. Please let us know how we can be of service in the future.

- Best Auto Repair Experience
5

Great experience every time!

Waymond, thank you for your continual support and for trusting us with you vehicles. We are here for when you need us!

- Best Auto Repair Experience
5

You know what!!! These guys do what they say and more. I always feel completely at home and comfortable with the results. They get it right.

Thank you very much Michael for the support and great feedback. We strive to maintain a high level of integrity and great customer care. We want you to feel like part of the best experience. Thanks again for trusting us with your Toyota Tundra and we will be here when you need us!

- Best Auto Repair Experience
5

Absolutely love taking my car here! The staff is very friendly and they always do a wonderful job.

Thank you Victoria for the great feedback and are happy you are happy! We appreciate you trusting us with your Toyotas and are here for when you need us.

- Best Auto Repair Experience
5

I love best auto repair experience. They always treat me right and they know my vehicle better than I do. Danny is a great mechanic and he always knows what your car needs plus any extra accessories that you might like. I drive a Wrangler so there's so many options

Thank you Nelson! We appreciate the positive feedback and the great review!

- Best Auto Repair Experience
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