5

Since a friend recommended me this place , I have been a returning customer! I would not take my car to another place. Chris and the staff are very professional, clean and kid friendly place, reasonable prices and great customer service. If you have not been to Best Auto, you are simply missing out a ton! 10/5. :)

5

Professional shop, Fair Prices and excellent communication

5

Very nice customer service

5

Only a quote so far, but found the people, fast, friendly, knowledgeable, and professional. We plan to get our vwork done here.

5

Great mechanics!

Thanks Chad! We appreciate your support. We appreciate you trusting us with your pre-purchase inspection, and hope we gave you the information you deserve to make a better car buying experience. We will be here for all of your automotive repair needs!

- Best Auto Repair Experience
5

Awesome customer service! Danny and Jamie were super helpful, I’ll definitely be a returning!!

Thank you Joy for the great review! We appreciate the feedback, and agree Danny and Jamie are fantastic! We appreciate you trusting us with your Subarus. We are here when you need us!

- Best Auto Repair Experience
5

Very happy with my decision to use Best Auto. They got to my truck the same day I dropped it off and had the 4wd fixed and back on the road before the weekend. They will send you text updates and give you a link to your full vehicle inspection report with pictures and explanations. I will be using them from now on.

Thank you Johnny for the great review. We strive to stay in constant communication throughout the service and repair process. The digital vehicle inspections are a great way to communicate what the ASE Certified Technician recommends on your vehicle. This inspection never expires, and you can view it from your phone at anytime. We appreciate you trusting us with your Toyota Tacoma and will be here for when you need us!

- Best Auto Repair Experience
5

Always helpful. ASE Certified. Danny is the best

Danny is the best! Thank you Andrew for the great review. We are here when you need us. We take pride in the fact that all of our technicians are ASE Certified and thank you for noticing.

- Best Auto Repair Experience
2

Went in for an oil change. Which was already Paid for ($69.99). Asked to have Mobile 1 oil used, they told me it would be an ADDITIONAL $69.99 to use a different brand oil.. >I also wanted an oil additive put in, which I had purchased from the dealership, and have used this additive in every in every oil change I've ever done. They refused. Told me plain oil was "good enough" ,and my additive would cause engine damage, and they dont believe in them. Ok. So I asked them to leave the oil a half quart low so I can put the additive in myself. They didn't do that either. Charged me extra for that half a quart they did put In.

Thank you Evan for taking the time to share your experience. After investigating more about your recent visit, we completely understand the frustration you may have experienced. Unfortunately, the 5 Pack Oil Change previously purchased was for 5 Standard Synthetic Oil Changes and not the Premium Mobil 1 Oil Change (there is a big difference in cost). Additionally, unfortunately the 5 Pack you provided did not cover the "Mobil 1" Oil Change requested and cannot be combined with a different oil service than was paid for; due to tracking reasons, difference in cost, and the current promotional rate. This information is made completely aware when purchasing the 5 Pack of Oil Changes at the rate. The base price for a Mobil 1 premium Oil Change is $69.99 for the first five quarts and a filter. You are completely correct, we do not install customer supplied parts, especially any fluid additives that may damage working components, such as your engine. We care greatly about the services we provide, our customers, the industry and will not compromise our integrity with these products. We simply want what’s best for you and your vehicle. We principally, performed the requested oil change to the highest standard in the industry, and will not purposely leave any engine with less than the manufactured specific quantity or grade of oil during any service. The service cost was valid and there wasn't an overcharge, with clear personal documentation of your approval to perform the service. We are truly sorry we could not meet your expectations and wish you the best auto repair experience in the future. Kind regards, Chris B. -Please give me a call with any questions or concerns, as we are here to serve the industry. 678-436-5926

- Best Auto Repair Experience
5

Excellent place for real auto repairs. Ee

Al, we appreciate your support and will be here when you and your Nissan Rogue needs us! Thanks for the great rating!

- Best Auto Repair Experience
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