Cartersville Auto Repair

Thanks Chad! We appreciate your support. We appreciate you trusting us with your pre-purchase inspection, and hope we gave you the information you deserve to make a better car buying experience. We will be here for all of your automotive repair needs!

Thank you Joy for the great review! We appreciate the feedback, and agree Danny and Jamie are fantastic! We appreciate you trusting us with your Subarus. We are here when you need us!

Thank you Johnny for the great review. We strive to stay in constant communication throughout the service and repair process. The digital vehicle inspections are a great way to communicate what the ASE Certified Technician recommends on your vehicle. This inspection never expires, and you can view it from your phone at anytime. We appreciate you trusting us with your Toyota Tacoma and will be here for when you need us!

Danny is the best! Thank you Andrew for the great review. We are here when you need us. We take pride in the fact that all of our technicians are ASE Certified and thank you for noticing.

Thank you Evan for taking the time to share your experience. After investigating more about your recent visit, we completely understand the frustration you may have experienced. Unfortunately, the 5 Pack Oil Change previously purchased was for 5 Standard Synthetic Oil Changes and not the Premium Mobil 1 Oil Change (there is a big difference in cost). Additionally, unfortunately the 5 Pack you provided did not cover the "Mobil 1" Oil Change requested and cannot be combined with a different oil service than was paid for; due to tracking reasons, difference in cost, and the current promotional rate. This information is made completely aware when purchasing the 5 Pack of Oil Changes at the rate. The base price for a Mobil 1 premium Oil Change is $69.99 for the first five quarts and a filter. You are completely correct, we do not install customer supplied parts, especially any fluid additives that may damage working components, such as your engine. We care greatly about the services we provide, our customers, the industry and will not compromise our integrity with these products. We simply want what’s best for you and your vehicle. We principally, performed the requested oil change to the highest standard in the industry, and will not purposely leave any engine with less than the manufactured specific quantity or grade of oil during any service. The service cost was valid and there wasn't an overcharge, with clear personal documentation of your approval to perform the service. We are truly sorry we could not meet your expectations and wish you the best auto repair experience in the future. Kind regards, Chris B. -Please give me a call with any questions or concerns, as we are here to serve the industry. 678-436-5926

Al, we appreciate your support and will be here when you and your Nissan Rogue needs us! Thanks for the great rating!