5

Thank you for a great oil change experience. Everyone was very nice and extremely helpful.

4

I'm having a hard time rating them. They were very kind and professional. The waiting rooms are excellent especially for parents. They have a kids waiting room. However, it took an extremely long time to get the van serviced on both trips. 3 hours for each visit. Even with the waiting rooms, kids get restless. Having said all of that, they also have fair pricing, amd they seem very honest. I would probably give them 5 stars if it hadn't been for the very long waiting times on both visits. First visit was an oil change which does include bumper to bumper inspection which is great, and the second was to replace a hose which also took 3 hours. Both visits were scheduled. I'll definitely be back however because finding a good honest mechanic is hard it seems.

5

Great honest work, great staff, and the job is is always done right.

5

Best auto repair shop in North GA. Fair prices, honest diagnostics and extraordinary service to their customers. Thanks for your fine help taking care of my vehicles.

5

I have only lived around Emerson for a few months and when I needed a good reliable repair shop I didn't have any places in mind. After reading reviews on shops in the area I decided to give this place a shot and it was evident that this was the best choice. They are super nice, very professional and offer great quality. They are busy so if you know anything about customer service that should tell you they do great work. Call and make an appointment, you'll be glad you did.!!

5

Amazing staff and atmosphere!! Will never go anywhere else!

5

Best shop around by far. They do better work than any dealership. I've never had an issue and always had a quick turn around. Only place I trust with my vehicles.

5

This group is a pleasure to do business with! They are friendly, honest, and accommodating. I will always bring my car here to be repaired!

5

Excellent service! I think the most important thing they do here, which is difficult or just not done at other shops, is the thorough diagnostic of the vehicle. They send you a text, with a link showing each item inspected and where each item needs attention (with photos). I've spent hours and hours over the years trying to pinpoint problems on different vehicles with mechanics, and there's nothing more frustrating than fixing something and then that "fix" not being the problem. They figure it out here. This place doesn't try to sell you unnecessary repairs. They show you where the problem is, explain how minor or severe it is...then you decide if you want it fixed or not. They'll also explain what problems can arise by not fixing/maintaining certain items as well. You get a printed out estimate of repairs needed so you can see it plain as day, which is so much easier than someone just rattling off a list of things needed with prices. I'd tell anyone to bring their vehicle here. They are courteous and will treat you right. The word is getting around about this place, and I've noticed they are getting busier by the day. Just be patient with them (it's not a fast food place) and let them do a diagnostic of your vehicle. You'll be glad you did because it'll save you time, money and headaches.

5

Awesome work, and provided diagnostic review. They really work with you on taking care of your car.

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