Cartersville Auto Repair

5 stars as usual!! I can’t say enough about the great service I receive when I take my car to Best Auto Repair. I really like the diagnostic results they email to me, that’s very helpful. You guys are the Best!!!

I was traveling from Illinois to rincon GA. I pulled over to get gas. My car wouldn’t steer and leaked coolant. It was in the middle of the night I had no idea what town I was in until an hour later when some guy checked to see if I was ok. Later that next morning I called 5 different places and this shop was the only one who answered! I cried and explained to Pam what happened and that I had no idea where I was. She was so nice on the phone and she asked if I was safe. I informed her I had my dog with me. She sent the tow truck right away! He was real nice and sweet and didn’t mind my dog going. He took me and my dog to this shop. Pam was at the desk and told me about their price to look at it and what not. She let my dog come in the waiting room with me. She made sure me and my dog had something to drink. The man who worked on my car came and told me what had happened and what was wrong with it. He Ordered the parts and he put me as a priority. A few hours later he told me my car was done so I could drive the 4 hours back home. This place is WONDERFUL!!!! I hope I never break down again but if I do I hope it’s in Cartersville so I can come back to this place! They were so sweet and caring. I wasn’t just another dollar sign to them. Thank you guys for helping me!!!!!

Amazing service 10/10 recommend

They did a good job on my late husband old fishing van. Told me what it needed but its not going to get nothing I only use it to take the trash off every now and then . I just wonted to keep it in case mine was in the shop. These people are good you are in there and out . Carol Lee

The BEST place in Cartersville for automotive work. Detail oriented and very complete. Good folks too!

This place is wonderful. They know what they are doing and are super friendly. Another mechanic shop really messed up my car so I took it to best auto repair and they fixed my car back to its original state and were very inexpensive. I highly recommend them.

Very nice and honest!!!!!! It was truly the best auto experience I have EVER had!!!!! You definitely have our future business!!!!

My wife took our ‘99 Dodge Ram 1500 to their shop this afternoon because we believed we needed our brake fluid flushed, but turns out we had two bad cylinders on the back break’s (among other concerns). He explained to her what was a needed to get us back on the road and what we could hold off on until our next visit. He was honest, the price was extremely reasonable, she didn’t feel pressured, and he was very friendly. Also, Pam, what an extraordinary employee! My wife said it was like talking to an old friend, therefore, excellent customer service all around! We will be getting our truck back tomorrow, but we felt the need to give our review immediately because of the outstanding service. They definitely earned our customer loyalty and we plan to be coming back for many years!

Great job as always. High standards of quality work. Been using this shop from the very beginning and will continue to bring our vehicles in for service. Top notch customer service.

My Silverado 1500 4x4 wasn’t feeling very well.I was pretty sure it was transmission problems.Let’s face it when it comes to transmission problems you take it to a professional and qualified transmission technician/mechanic.Danny is both of these.He kept me informed and gave me options.I asked him “If this was your truck.What would you do?”I went with his opinion.Not only is my truck running more smoothly and efficiently but it ended up being at a lower price than first anticipated.If you need any repairs/service done to your auto or truck,take it to the absolute “Best Auto Repair Experience” you’ll ever have.Did I mention Pamela?Shes always smiling.She helps you relax with her outgoing personality. Thanks Guys and Gals.Sincerely, Brian J