Cartersville Auto Repair

Danny is the best! Thank you Andrew for the great review. We are here when you need us. We take pride in the fact that all of our technicians are ASE Certified and thank you for noticing.

Thank you Evan for taking the time to share your experience. After investigating more about your recent visit, we completely understand the frustration you may have experienced. Unfortunately, the 5 Pack Oil Change previously purchased was for 5 Standard Synthetic Oil Changes and not the Premium Mobil 1 Oil Change (there is a big difference in cost). Additionally, unfortunately the 5 Pack you provided did not cover the "Mobil 1" Oil Change requested and cannot be combined with a different oil service than was paid for; due to tracking reasons, difference in cost, and the current promotional rate. This information is made completely aware when purchasing the 5 Pack of Oil Changes at the rate. The base price for a Mobil 1 premium Oil Change is $69.99 for the first five quarts and a filter. You are completely correct, we do not install customer supplied parts, especially any fluid additives that may damage working components, such as your engine. We care greatly about the services we provide, our customers, the industry and will not compromise our integrity with these products. We simply want what’s best for you and your vehicle. We principally, performed the requested oil change to the highest standard in the industry, and will not purposely leave any engine with less than the manufactured specific quantity or grade of oil during any service. The service cost was valid and there wasn't an overcharge, with clear personal documentation of your approval to perform the service. We are truly sorry we could not meet your expectations and wish you the best auto repair experience in the future. Kind regards, Chris B. -Please give me a call with any questions or concerns, as we are here to serve the industry. 678-436-5926

Al, we appreciate your support and will be here when you and your Nissan Rogue needs us! Thanks for the great rating!

Thanks James! We appreciate you and for trusting us with your Mercedes! We will be here for you when you need us. It's always a pleasure speaking with you!

Thank you Shearl Austin, we appreciate you taking the time to leave us a review. We are happy Danny and the staff provided you with a great experience too! We are here for you and for your little red Beetle whenever you need auto repairs.

Thank you Alexis for the positive feedback. We think he is great too! We appreciate you and for trusting us with your automotive needs. We will be here when you need us!

Thank you Tyson! We are always working on improving our systems to offer the highest level of automotive care. The inspection comes free with every oil service, every time too. Our primary goal with the digital vehicle inspection is to give you the information you need at a personal level, so we can better advise you on making the best auto repair decisions. Together we can keep your Toyota Camry on the road as long as possible. We appreciate the referrals and if you need anything, we are here for you!

Thank you Melissa! We really appreciate your support! Thank you for choosing us to maintain your Ford Explorer and now your newest addition, the Dodge Journey. Hope you enjoy your new ride. We are here when you need us!

Thanks for the awesome feedback Nelson! We are happy Danny is there for your automotive needs. He is great!

Thank you for the awesome review! We appreciate your support! We are here for you when you need us!