We’ve made it our mission here at Best Auto Repair Experience to gain the absolute trust of our customers with our superior customer service and full transparency. It’s no secret that there are many vehicle owners out there that simply do not trust auto repair shops. Most of them have had negative experiences at a dishonest place, such as a mechanic recommending a service that the customer just had done only weeks before. While there are always going to be bad shops out there, the truth is that only a handful of auto repair shops are dishonest.
AAA conducted a survey in 2016 which revealed that 2 out of 3 vehicle owners reported that they do not trust mechanics. The primary reasons that were given for this distrust were being overcharged for services or being pushed to pay for additional services they didn’t need. Both of these reasons were based on negative past experiences that the vehicle owner had. While this may be relatable for most, it is shocking to a shop like ours that is dedicated to our integrity and making our community a safer place.
Our goal here at Best Auto Repair Experience truly is to help vehicle owners in our area overcome this distrust and feel comfortable knowing that a facility like ours is always honest and reliable. We understand how an awful visit to a shop can ruin your view of auto repair shops as a whole. We want to demonstrate some of the ways that we gain the loyalty of our customers and how we have become an honorable shop in the area.
One thing that is very important when it comes to auto repair is transparency. When you bring your vehicle into our shop, we listen intently to what you’ve visited our shop for. We then take a thorough look at your vehicle and come back with a full explanation of our findings. We then provide a complete estimate of any of our recommendations. You’ll find that our prices are fair and competitive within the area.
With regards to recommendations, we understand that many vehicle owners do not have the budget to take care of many different services at once. If we do find that your vehicle needs a service or repair, we let you know if we think it’s something dire that needs to be taken care of soon (if it risks your safety or could cause more damage to your vehicle) or we let you know if you have time to get it taken care of.
We know that auto care needs to be budgeted for, so we help you determine when to get these items taken care of and how long you can wait to put money aside to have it completed. We would never try to sell you something that your vehicle doesn’t need and would never push you to get anything done right away. At the end of the day, your safety is a priority and our recommendations are only in your best interest whether that means saving money on repairs over time or avoiding breakdowns on the road.
A good way to test a shop is to visit for a small service, such as your regular oil change. If you enjoy the service and feel that the mechanics were friendly, honest, and knowledgeable, you’ll know that you can trust the shop. We hope that you test us out here at Best Auto Repair Experience and see for yourself why we are highly regarded in the area as an auto care facility that our community members can trust.
At Best Auto Repair Experience, we are truly passionate about what we do and are committed to providing you with friendly service. At the end of the day, we rely on our repeat customers to keep our business running smoothly, and so it is always important to us that every customer is completely satisfied and happy with their visit.
If you’re looking for an auto repair shop that you know you can turn to when your vehicle needs repair or service, look no further than Best Auto Repair Experience. We look forward to servicing your vehicle and showing you why you can trust auto repair shops!