Google Reviews Rating: 4.6 Stars!

Google Reviews For Eaton's Tire & Auto Repair LLC

Name: Kat D. Urie
Rating: 1
Review: Paid to have an engine replaced at the end of 2022. They returned my car without attaching the engine to the transmission. I almost got killed. I was left on a cliffside for 9 hours. Until I could get a tow truck with my last money. I was told I could bring it back in and pay for another diagnosis at that point, one week after it being returned with a supposed replacement engine. They had it over a month the first time and again after the near death experience. Returned it without the ac working the 2nd time it was given back. Was told I didn't pay to make that work. Invoice disagrees. A few months after that i was stranded in the side of the road again...i have been calling for over 7 months, leaving messages. Ignored..They stole thousands of dollars from me. A disabled single mother. Now we're stranded. My kids can't get to the doctor, I can't get to groceries. I can't even drive my kids to school. My youngest will have to leave it entirely thanks to Eatons/Alliance taking every dollar my family had and not actually fixing our car but instead risking our lives, repeatedly.Beware. They may care if you're friends but once you pay they act like they've done you a favor by keeping your car for months at a time and not even caring enough to connect the engine to the transmission, despite 3 children being transported in the vehicle. They don't care about the quality of the work they do or the customers safety. Satisfaction? That's not a factor here, how much money they can take while being rude and unprofessional, that's what they offer at their businesses. That's what we got. And they got what, 5... $6000.00...? For storing my vehicle for about 4 months and returning it broken repeatedly.Obviously, I'm forced to leave one star to even leave this, they deserve negative stars for risking my children's life and my own and destroying the holidays for my family for 2 years in a row. And leaving us stranded again... Without concern or care since they only want money not work. I have my call records and all invoices... Of course no invoice for the transmission being unconnected and then repaired... But i do have witnesses for that... And texts and call records. Dan seemed nice but that doesn't really matter, I didn't pay for nice.Going to explore a lawsuit since they've avoided all calls for all of 2023.
Date: 3 months ago

Name: James Dillard
Rating: 5
Review: I had to take a tire up there to het fix for Columbia River Glass company and the service was fast and I always take my vehicle to get work on. They are very good people who own it.
Date: a month ago

Name: Sadie
Rating: 5
Review: Fantastic experience all-around, I definitely see what all the good reviews are about. A quick call in with David, and he had my tires ordered and an appointment set for the next day. They got me in quick, out on time, and the service was super friendly and accommodating. This will be my new go-to shop!
Date: 7 months ago

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